Employee Profile Piece: Abi Clayton
What do you do Circular 1 Health?
As of January 2022 I am now a Client Services Manager, which is part of the new and exciting structure here at Circular1.
I initially started out as a Data Entry Assistant back in August of 2020, then by the December 2020 I was promoted to Data Entry Supervisor.
By the end of March 2021, I became an Account Manager looking after some of our critical industry clients, including all BAE.
What do you love about your job?
Everyday is different, and often turned upside down by a government announcement, a client demand or something equally unexpected or out of my control. And to be honest, I thrive off this environment.
Circular 1 has become an extended family to me. Everyone I work with is always on hand to help out, nothing is too much bother both in stressful and in complex times. It is great that I have grown with the business, and I really value the relationships I have made not only within Circular 1 but with our clients too.
I also love that I can help-out across the business and be on-hand to help our clients too.
What drove you to work for the business?
I was made redundant in June 2020, I initially got in touch with Circular 1 to apply for an admin role, and since the day I started I have never looked back.
I have been able to further my skills and build a career within this brilliant company and it has led to my position today. The passion of everyone in the business is amazing.
What are your responsibilities at Circular1 Health?
As the Client Services Manager I have to be on hand to support our teams of Data Entry Assistants, their Seniors and their Supervisors. Additionally I work very hard to support our Proactive Health and Preventative Health Advisors. My role is essentially managing time and people, making sure our clients are happy, that I understand their needs and that we have a plan to meet and exceed their expectations of us. It is a challenging role and I’m really enjoying it.
Do you have a dream for the business, what would you like to see happen?
The company has grown from strength to strength from early 2020 and to see this continue with such a positive (we genuinely care) “can do attitude” is great to see in action.
It’s been great to see the – we want to make a difference – actually happen. Going out and identifying what is missing in the community at Barrow and turning those ideas into real solutions, this is what this company is all about.
I am really excited to see what the future holds.