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Orders

About C1Health
Services and Tests
Orders
What is COVID
How do I swab
Returning Your Test
Your Test Results
Can I cancel my order?

We do not refund kits that have already been sent, please email [email protected] or call us on 08007999751 so we can assist with your request.

My Home test kit has not arrived.

Please note that Royal Mail doesn’t deliver on weekends and public holidays.

Please contact our customer service team at [email protected] or call us on 08007999751 (International Calls: +441556510576).

My Passenger Locator Number has not arrived.

Please be patient, your email with reference number will arrive in a few hours. Your passenger locator form reference number will be provided after checkout.

Please contact our customer service team at [email protected] or call us on 08007999751 (International Calls: +441556510576).

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