0 Items

Circular1 Vacancy

Client and Public Health Reporter

Job title: Client and Public Health Reporter
Reporting To: Scientific Projects Director
Direct Reports: None
Travel Required: Yes, to other sites as and when required.
Department: Laboratory (inc all Lab, Quality)

Purpose of the Role

To liaise with laboratory teams across all C1H sites and take responsibility for timely notification of COVID positive test results to clients. Also, to assist in reporting all test
information (e.g. positive, negative, void) to the relevant public health bodies (Public Health England, Public Health Scotland) in compliance with UK government regulations.

Key Accountabilities

  • To maintain the register of client contact information detailing their preference on how to report positive test results.
  • To liaise with laboratory teams across all Circular 1 Health sites to ensure information on positive test results if provided to clients as quickly as possible and using bespoke communication arrangements for each client.
  • Where necessary, to liaise with client HR teams to gather information required by public health for the reporting of COVID positives tests to them.
  • To use company systems, including databases, spreadsheets and encrypted email systems to report test information to public health bodies ensuring regulatory compliance (e.g 24 hours for positive tests, 7 days for negative tests).
  • To assist the wider Public Health Working Group with administrative tasks, as required.
  • To ensure secure storage of all files and email communication in compliance with the Quality Management System and GDPR regulations.
  • Any other task as reasonably requested.

Essential Experience / Qualifications

  • Strong administrative experience, ideally educated to degree level.
  • Skilled computer user – proficient in MS Office suite, particularly Excel
  • Exceptional attention to detail – accuracy of data entry essential
  • Excellent communicator – high level of professionalism in client-facing interaction and ability to communicate widely across the C1H team to ensure deadlines are met
  • Knowledge of UK Public Health reporting regulations. 

Personal Specification

  • Ability to manage a flexible workload and ensure strict deadlines are met.
  • Exceptional attention to detail
  • To clearly follow instruction – including C1H SOP, and government guidance on public health reporting
  • Can Do attitude and work ethic.
  • Passionate about making a positive impact through C1H services.
  • Ability to think critically, problem-solve and resolve arising issues.
  • Committed to self-development and the development of those around them.
  • Ability to work in a fast-paced environment, with a key focus on client needs.
  • Professional and polite manner when engaging with customers and clients.
  • A strong team player.

To apply for this role please send your CV with a covering letter to: [email protected]